Welcome to DiaCarta Connect, your trusted source for health and wellness products, including Over-the-counter (OTC) items. Our commitment to your privacy is paramount, and this policy outlines how we collect, use, protect, and share your personal information.

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Collection of Information

DiaCarta Connect collects general information from users in several contexts: during the checkout process, upon user registration, and through surveys and forms. During checkout, we require details such as your name, address, email, and billing information to process your order. For users signing up without making a purchase, we collect the information necessary to create your account, which may include your name and email address. Additionally, when you complete surveys and forms, we gather the information you provide to better understand your needs and improve our services.

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Payment information is securely encrypted and processed only for transactions through highly secured payment gateways on the Wix platform, known for its robust reliability. We are committed to protecting the privacy and security of all users, whether you are shopping, signing up for additional resources, or providing feedback through surveys.

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Use of Information
The information we collect is used to fulfill your orders, improve our service, and enhance your shopping experience. We may also use your information to communicate with you about our products, services, and promotions, subject to your consent.

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Sharing of Information
We integrate with selected third-party services for payment processing, shipping logistics, and customer behavior analytics. Information shared is strictly limited to what is necessary for the service and is protected under strict privacy agreements.

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Data Security
We prioritize the security of your data with SSL encryption, secure servers, and regular audits. Our security measures, implemented through the Wix platform, ensure the highest protection against unauthorized access or breaches.

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Consent and Communication
At DiaCarta Connect, consent for collecting and using your information is obtained explicitly. You have full control over your data, with options to opt-in or opt-out of non-essential uses, including marketing communications, through account settings or by contacting customer service. For any inquiries or to manage your preferences, please contact us via email at support@diacartaconnect.com, or by phone at 1-800-246-8878.

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Cookies and Tracking Technologies
We employ cookies and similar technologies to enhance your experience, analyze traffic, and offer personalized content. Our use of these technologies is detailed in our policy, and you have the option to adjust settings to limit or block cookies as desired.

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International Data Transfer
Currently, DiaCarta Connect operates solely within the United States and does not serve customers beyond US borders.

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User Rights
You have the right to access, correct, or delete your personal information at any time. Requests can be made through our customer service portal, by email at support@diacartaconnect.com, or by phone at 1-800-246-8878.

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Changes to This Policy
Updates to our privacy policy will be communicated through our website and, where applicable, via email. We encourage regular review of our policy to stay informed.

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Age Restriction
DiaCarta Connect is intended for users who are 18 years of age or older. By using our platform, you confirm that you meet the age requirement.

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California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include the right to know about the personal information collected, the right to delete personal information, the right to opt out of the sale of personal information, and protections against discrimination for exercising these rights. For more details or to exercise your rights, please contact our customer service directly at support@diacartaconnect.com, or call 1-800-246-8878.